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Policies & Conditions

Shipping
All orders will be shipped via US Parcel Post. If your shipment is overdue, you should contact us for tracing information. There is a 30 day waiting period before a trace can be placed on US Parcel Post shipments.

NO COD ORDERS ARE ACCEPTED

Delivery
Most candle orders, other than custom candle orders will be shipped out within 2 weeks from the time the order is received.

Damaged Shipments
If your package arrives damaged, please contact the US Parcel Post or your nearest Post Office. All packages leave us in good condition, you must get a claim number from USPS.

Product Safety is your sole responsibility. Please burn candles safely and responsibly!

 

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